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What Information Do We Need From Your Utility Bill for Solar Installation?
What Information Do We Need From Your Utility Bill for Solar Installation?

Learn more about why Better Earth needs a Utility Bill for every Solar Project.

Updated over a month ago

Introduction

When embarking on a solar project, providing your utility bill is a crucial step. This document is essential for various reasons, including system sizing, ensuring system activation, and complying with utility company requirements.


Why is the Utility Bill Necessary for All Projects?

  • Utility-Specific Information: Each utility company requires different pieces of information to activate a solar system, including:

    • Utility Meter Number: Identifies your specific meter for interconnection.

    • Utility Account Number: Links the solar system to your utility account.

    • Full Name on the Utility Bill: Ensures the account holder is correctly identified.

    • Utility Rate Schedule: Determines how your energy production and consumption are billed.

    • Electric Service ID: Sometimes needed for grid connection and billing purposes.

    • We analyze your historical kilowatt-hour (kWh) usage to design a solar system that matches your energy needs.

    • Providing detailed past and projected kWh usage helps in accurately sizing your system.

How to Provide Your Utility Bill:

  • Uploading the Bill:

    • Customer Portal: If you haven't given your bill to your sales representative, you can upload it to the Customer Portal.

    • Format:

      • PDF: The preferred format is a clear PDF of the entire bill, submitted early to assess your annual usage from the start.

      • Photos: If a digital copy isn't available, clear, corner-to-corner photos of the bill are acceptable, ensuring all text is legible.

      • Request New Bill: Alternatively, you can contact your utility company to request a new bill be sent to you.

Additional Considerations:

  • Name on Utility Bill vs. Contract:

    • Ideally, the name on the utility bill should match the one on the Installation and Finance Agreements for straightforward processing. However, it's not always strictly required.

    • Some utilities might ask for clarification on the relationship if names differ.

  • New Homes Without Utility Bills:

    • Before First Bill: If you haven't received a utility bill yet, you can either wait for the first one or proactively call your utility to get:

      • Utility Meter Number

      • Utility Account Number

      • Full Name on the Utility Bill

      • Utility Rate Schedule

      • Electric Service ID

    • Estimating Usage: In the absence of historical data, use an energy load calculator (like the one from the U.S. Department of Energy) to estimate your usage. Consider:

      • Electric vehicles (EVs)

      • Home size and additions

      • Family size

      • Any planned changes in energy consumption

Conclusion

Providing your utility bill is a key part of the solar installation process, aiding in accurate system design, ensuring compliance with utility requirements, and facilitating the activation of your solar system. If you're in a situation where you don't have a bill yet, proactive steps can still be taken to move forward with your solar project. For any assistance or further clarification, Better Earth Solar is here to help navigate these details.

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