Safety First:
Ensure you are aware of the electrical hazards associated with solar installations. Always exercise caution when performing any work around electrical equipment.
Never touch the equipment with wet hands or in wet conditions.
If you are unsure or uncomfortable with the process, please contact Better Earth Solar's customer service for assistance.
Step-by-Step Guide to Power Cycling Your SolarEdge Inverter:
Locate the Inverter:
Find your SolarEdge inverter, which is typically mounted on an exterior wall or in your garage.
Turn Off the AC Disconnect:
Find the AC disconnect switch on the inverter. Flip this switch to the "OFF" position. This step isolates the inverter from the grid.
Turn Off the DC Disconnect (if applicable):
Some installations have a DC disconnect switch between the solar panels and the inverter. If you have one, turn it to the "OFF" position. This step prevents DC power from the panels from reaching the inverter.
Turn Off the Solar Breaker
In your electrical panel you will see a breaker labeled "Solar". Flip this breaker into the "OFF" position
Wait:
Allow at least 5 minutes for the inverter to fully discharge. This ensures all capacitors are drained, eliminating potential electrical shock hazards.
Flip On the Solar Breaker
Flip the breaker in your electrical panel labeled "Solar" into the "ON" position.
Turn On the DC Disconnect (if applicable):
If you turned off the DC disconnect, turn it back to the "ON" position.
Turn On the AC Disconnect:
Flip the AC disconnect switch back to the "ON" position to reconnect the inverter to the grid.
Check the Inverter Display:
Wait for the inverter to boot up. You should see the display come on, indicating that the inverter is operational.
Monitor the System:
Observe the system for a few minutes to ensure it's functioning correctly. Check for any error messages on the display or through the SolarEdge monitoring app if available.
Why Power Cycle?
Power cycling your SolarEdge inverter can resolve minor issues like communication errors or temporary malfunctions, allowing our technical support team to remotely troubleshoot your system more effectively.
After Power Cycling:
Complete the Process: Once you have completed the power cycling, please fill out our Power Cycle Completion Form. Include the case number provided by our support team to ensure we can track and follow up on your issue efficiently.
FAQs:
Q: How often should I power cycle my inverter?
A: Only power cycle your inverter when troubleshooting issues as directed by our support team. Frequent power cycling isn't necessary and should be avoided unless advised.
Q: What if I see an error after power cycling?
A: If an error persists after power cycling, do not attempt further troubleshooting. Contact Better Earth Solar immediately with details of the error.
Q: Can I power cycle if it’s raining or wet outside?
A: No, do not attempt to power cycle or work with electrical components in wet conditions due to the risk of electrical shock.
Q: What if my inverter doesn’t turn back on after a power cycle?
A: Ensure all connections are secure and both AC and DC disconnects are in the "ON" position. If the inverter still does not start, contact our support team.
By following these steps, you help us to better diagnose and resolve any issues with your solar system remotely, ensuring you continue to benefit from clean, solar energy with minimal downtime.
Video Walkthrough