What Warranties and Guarantees Do I Get With Better Earth?

25-Year Performance Guarantee

• This guarantee ensures that the solar system will produce a minimum yearly production as quoted in the Installation Agreement.

• Yearly production guarantees are as follows:
• Year 1: 90% of quoted production
• Year 2: 95% of Year 1 production
• Years 3-25: 99.4% of the prior year's production.

• In case the system fails to meet the guaranteed production, Better Earth will either add panels at no cost or reimburse the customer for the missed kWh.

25-Year Workmanship Guarantee

• Workmanship Guarantee: Better Earth guarantees that the system will perform without defects for a full 25 years. This warranty covers any damage caused by the installation, excluding "acts of god" or force majeure situations.

10-Year Roof Penetration Warranty

• Roof Penetration Warranty: You will receive a 10-year warranty for roof incisions. Better Earth is responsible for repairing any roof leaks or damages resulting from the solar installation, except for those who have signed a roof waiver.

System Monitoring

• Better Earth monitors system production for a full 25 years as part of the 25-Year Performance Guarantee.

• You will receive access to the SolarEdge monitoring portal upon system activation.

• While the contract initially promises 5 years of system monitoring, this duration is due to the changing nature of cellular data network costs. Better Earth installs a cell kit in each inverter and pre-pays for 5 years of data. Future monitoring options may be pursued as they become available.

Pearl Certification

• Better Earth will provide you with a Pearl Certification, which helps homeowners certify high-performing features like efficient HVAC, solar, and smart home installs so homes will appraise and sell for more.

• Pearl Certification won “Home Services Platform of the Year”.

• You will receive a Pearl certificate for free, indicating the quality of materials and installation by Better Earth, once your installation has been completed.

• If you decide to sell your home, Pearl can put you in touch with a real estate agent who knows how to leverage Pearl's certification and marketing materials.
• The certificate is transferable to new homebuyers and can reassure them about the quality of the solar system.