Skip to main content

What should I know about contractor interaction with my solar system’s electrical or roofing attachments?

Updated this week

Understanding the Impact of Contractor Interactions on Your Solar System Warranties

Introduction

It's crucial to understand the implications of third-party interactions with your solar system components, particularly electrical or roofing attachments. Allowing non-company contractors to work on these parts can have serious consequences for your warranty coverage. This article explains the risks and provides guidance to help you maintain warranty validity.

General Warning on Third-Party Interactions

If another contractor interacts with the electrical or roofing attachments related to your solar system, your warranties may be voided. This means that the company cannot guarantee the performance or safety of the system once it has been altered by a third party. Protecting your investment requires adhering to approved contractor guidelines.

Specific Scenario: Uninstall/Reinstall Processes

In cases where uninstall/reinstall of the solar system is required, Better Earth takes full responsibility for managing the entire process, including both uninstalling and reinstalling the system. However, should another contractor handle any work related to the system’s electrical or roofing attachments during this process, it will void your warranties. This reinforces the importance of coordinating all work with the company to ensure proper handling and warranty protection.

Key Takeaways

  • Only use approved contractors or company-provided services for work on solar system electrical or roofing components.

  • Always contact Better Earth directly before scheduling any work, particularly for uninstall/reinstall needs.

  • Remember that third-party interactions can lead to warranty invalidation, potentially resulting in unexpected costs.

By following these guidelines, you can ensure that your solar system’s warranties remain intact and valid.

Did this answer your question?