Get help and request service
Troubleshoot safely and understand the next step.
12 articles
- How to Request Service for Your Solar System
- I Have a Roof Leak After Solar Installation: What Should I Do?
- How Do I Power Cycle My SolarEdge System?Learn how to reset your solar inverter to address overall functionality or monitoring issues
- How to Reset My Enphase GatewayLearn how to reboot your Enphase Micro inverter system
- How to maintain your solar system and report a concernMonitor performance, follow equipment-specific care guidance, and know when to contact Better Earth for help.
- What should I do if my solar system is not functioning correctly?
- What is the Better Earth service scheduling process for solar system issues?
- How does Better Earth address solar panel damage and provide repair or replacement cost estimates?
- What is the process of replacing a faulty inverter in a SolarEdge solar system?
- How long does it take to get a quote for solar panel services such as relocation or reinstallation?
- Solar system not working or monitoring app not updating?Understand the difference between a reporting problem and lost production, make safe checks, and know when to request help.
- How are site visits scheduled and confirmed at Better Earth?